Important Features of Issue Tracking that Enhance Software Quality 

A QA team is responsible to handle and deliver the best quality product to their clients. However, sometimes there are different forms of bugs or defects that appear in an application that leads to errors and deviated behavior of the software. An issue tracking system helps the QA team to identify, track, and resolve issues in an application. It helps them in simplifying their testing processes. We know how time-consuming and cumbersome it can be for teams to find bugs in an application. Testers need to go through a series of codes to identify the issues. Issue tracking tools are required to ease-off the bug-tracking process, thereby ensuring that fewer bugs crop up in time and the company’s reputation is maintained and delivery standards are maintained.

Software testing is crucial and to pass the set parameters of quality and to achieve all these things it is important to equip your team with a tool. Software testing tools hold importance for software development companies to steer their projects in the right direction. An issue tracking tool helps in managing teamwork by shortening the reporting gaps in the entire issue tracking process. It also makes the process transparent and unparalleled flexibility in the entire production process.

Early Bug Detection 

So it is clear that issue tracking tools should have the capability of detecting bugs early in order to save time. It offers real-time reporting of bugs detected during the test runs. It aids in reducing overall complexity at the time of delivering software as the detection of bugs at a later stage can affect the business reputation and the client as well. Similar instances can also affect the client satisfaction level too.  Issue tracking tools also offer a framework that enables users to associate bugs with requirements and test cases to make the project more transparent.

Convenient Bug Reporting 

Bug reports can come in very useful and the issue tracking tools can provide a better view of these reports. Each report provides a comprehensive view of the issues and their detailed descriptions. They have also had features to add an audio or video file with the bug for a thorough understanding of the bugs.

Effective Team Collaboration 

An issue tracking tool allows easy and effective collaboration and communication with the entire QA team. It works as a bridge between the testers and developers and brings them on the same page. They can easily understand the information and report the bug accordingly. It helps them in calculating the number of bugs pending approval or for being fixed by a particular tester.

Easy Accessibility 

QA teams can easily keep a track of the bugs that are already found in the system and also ease the difficulties in issue tracking. With the help of the right reporting system, they can improve accessibility. They can also edit it in case of any change in the requirements and test cases. Tools can provide a complete view of the project where they can cross-verify all the issues with just a single click. Issue tracking tools also provide a group of bugs, filters to check those bugs based on the priority level, status and can assign it to a developer.